Question 1

Get rid of a sofa, furniture or garden waste

Accepted Answer

Bulky items (furniture, scrap, e-waste) and garden waste go out only on your street's fixed day — the city collects them. Look up your street's put-out day on the city's street-cleaning page or in DigiTel. Put items out on that day only, without blocking sidewalks or bike lanes. Wrong day = ₪475 fine. Big quantities? Coordinate via 106 / the 106+ app. Construction & renovation waste isn't covered.

Question 2

Report a problem to the city

Accepted Answer

The 106 call center is open 24/7, all year, for any city issue. Call 106 (the city also lists *9106 from mobiles). Or open an online request via the Municipal Service Center page.

Question 3

Report an abandoned car

Accepted Answer

The city handles abandoned vehicles in public space. Contact 106+ with the location and details — the city checks and handles it.

Question 4

Pay Arnona (city tax)

Accepted Answer

Arnona is charged on every home, based on size, location, type and use. You'll get a letter with the exact amount. Pay the whole year by 31 Jan, or in 6 bi-monthly payments. Pay online, by standing order, at the post office, or at the Service Center, Ibn Gvirol 69.

Question 5

Get the olim Arnona discount

Accepted Answer

Eligible olim get 50% off Arnona for 12 months within their first 2 years, on up to 100 m². Apply at the Municipality, Ibn Gvirol 69. While you're there, apply for your DigiTel resident card.

Question 6

Join DigiTel (resident account & card)

Accepted Answer

DigiTel is your personal city area: Arnona, parking sticker, fines, your street's waste days, events and discounts. You need: age 14+, a TLV address at the Interior Ministry or an Arnona account in your name, and an Israeli ID. Sign up online (ID + credit card for verification only), via the national login, or by video call.

Question 7

Get a resident parking sticker

Accepted Answer

A zone sticker lets you park free on blue-and-white curbs in your residential zone. Check eligibility and apply in DigiTel (issued only if you don't own another car). Outside your zone: 2 free hours a day through ONE parking app you choose, then a reduced rate.

Question 8

Read the curb colours

Accepted Answer

Gray = per signs. Red-white = no parking. Blue-white = paid 09:00–17:00 for non-residents; sticker holders park free citywide by day, zone-only 17:00–09:00. Always check the sign at the start of the street — it overrides the defaults.

Question 9

Pay for street parking

Accepted Answer

Use a parking app — residents with a sticker get their 2 free daily hours through the app they register. Install Pango or Cellopark and register your car. Pay fines online via the Municipal Service Center page.

Question 10

Top up Rav-Kav

Accepted Answer

Rav-Kav is the transit card for buses, trains and the light rail. Load contracts on the official Rav-Kav Online service. Plan trips with Moovit.

Question 11

Ride the Red Line light rail

Accepted Answer

34 stations (12 in Tel Aviv-Yafo), every ~6 min. Three service patterns — R1, R2, R3 — so check the destination sign before boarding. Pay with Rav-Kav or an app. Dankal info line: *9943.

Question 12

Rent a shared bike

Accepted Answer

The city map shows 1,000+ bike-share stations. The service appears to operate as Metrofun (formerly Tel-O-Fun — to be confirmed). Get the Metrofun app, scan the bike, return it to a station. Turn on the 'Bike stations' layer on the map below.

Question 13

Find the nearest public shelter

Accepted Answer

381 public shelters are on the city map. In emergencies, approved public shelters and underground parking lots are opened. Tap 'Nearest shelter' in the emergency strip, or use 'Near me' on the map. Follow Home Front Command instructions.

Question 14

Call an ambulance, police or fire

Accepted Answer

National emergency numbers: 101 Magen David Adom, 100 Police, 102 Fire & Rescue. Use the tap-to-call strip at the top of this page.

Question 15

Choose a health fund (kupat holim)

Accepted Answer

Israel has four health funds. The map shows 63 of their branches in Tel Aviv-Yafo. Compare Clalit, Maccabi, Meuhedet and Leumit. Turn on 'Health funds' on the map to see branches near you.

Question 16

New oleh? Start here

Accepted Answer

The city's olim to-do list: Ministry of Aliyah appointment (Esther HaMalka 6), bank account, health fund, Arnona discount, DigiTel card. Perks in your first 2 years: free Tel Aviv Museum of Art entry (bring your teudat oleh) and 50% off community & sports center classes. Young olim: the Young Olim Hub at Mazeh 9.

Question 17

Register kids for gan or school

Accepted Answer

Enrolment is done with the Municipality. Gan / primary school: 03-521-8111. Middle school: 03-521-8045.

Question 18

Find an apartment & know your rights

Accepted Answer

Most buildings have a Vaad Bayit (house committee) with a monthly fee — ask about it before signing. Search Yad2 and the rental groups listed on the city's housing page. Free renter legal advice & housing counselling: the Young Adult Community Center, Mazeh 9.

Question 19

Get a library card

Accepted Answer

City libraries are free for residents — books in Hebrew, English, Arabic, Russian, French and more. Bring your ID and resident card. Call ahead around holidays — hours change.

Question 20

Find a dog park or dog-friendly beach

Accepted Answer

108 dog parks are on the city map. The city describes Hilton Beach as dog-friendly. Turn on 'Dog parks' on the map — tap a pin for opening hours.

Question 21

Pick a beach

Accepted Answer

13 official beaches — e.g. Gordon (seawater pool), Hilton (surf, dog-friendly), the Religious Beach (separate days, except Saturday), Tel Baruch (families). Turn on 'Beaches' on the map for accessibility, showers and sports info.

Question 22

Recycle glass, packaging, clothes or electronics

Accepted Answer

757 city recycling facilities: glass, packaging, textile, electronics, cardboard and more. Household bins sit in private yards, not on sidewalks. Turn on 'Recycling' on the map and tap a pin to see its type.